MobileSupport - RemoteCall 7.6.1.538

RSUPPORT Co., Ltd. – Freeware – Android iOS
aus 1280 Bewertungen

Rsupport's 'MobileSupport - RemoteCall' application is a valuable tool for support representatives to remotely access customers' mobile devices and provide real-time assistance. This application offers a secure and reliable solution for resolving issues without requiring customers to visit a physical support center.

Key Features:

Screen Control: With 'MobileSupport - RemoteCall', support representatives have the ability to view and control customers' mobile devices in real-time, allowing for collaborative identification and resolution of issues.
On-screen Drawing: This feature enables support representatives to mark important areas on the customer's screen, enhancing communication and clarity.
Text Chat: MobileSupport - RemoteCall includes an in-app chat feature, facilitating convenient communication between customers and support representatives during support sessions.
Simple Connection: Connecting with customers is made easy with the 6-digit connection code provided by the support representative.
Send and Receive Files: Customers can easily send local files to the support agent for further analysis and troubleshooting.
Check the App List: Support agents can review the list of applications installed on the customer's device and request the uninstallation of specific apps if necessary to resolve the problem.

Receiving Mobile Device Support - Customers:

Download, install, and launch the 'MobileSupport' application.
To connect remotely, click the 'Permission Settings' button to grant all required permissions.
Enter the 6-digit connection code provided by the support representative and click 'OK'.
Engage in real-time video support.
Once the video support session has ended, close the application.

Please note that 'MobileSupport - RemoteCall' is compatible with Android OS 4.0 or later, and it is recommended to use the latest version for optimal performance.

Übersicht

MobileSupport - RemoteCall ist eine Freeware-Software aus der Kategorie Office & Business, die von RSUPPORT Co., Ltd. entwickelt wird.

Die neueste Version ist 7.6.1.538, veröffentlicht am 10.01.2025. Die erste Version wurde unserer Datenbank am 23.11.2023 hinzugefügt.

MobileSupport - RemoteCall läuft auf folgenden Betriebssystemen: Android/iOS.

Die Nutzer haben MobileSupport - RemoteCall eine Bewertung von 2 von 5 Sternen gegeben.

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Neueste Version
7.6.1.538

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