MobileSupport - RemoteCall 7.6.2.542

MobileSupport - RemoteCall 7.6.2.542

RSUPPORT Co., Ltd.  ❘ Freeware
Android iOS
out of 1303 votes
Latest Version
7.6.2.542
Safe to install

Rsupport's 'MobileSupport - RemoteCall' application is a valuable tool for support representatives to remotely access customers' mobile devices and provide real-time assistance. This application offers a secure and reliable solution for resolving issues without requiring customers to visit a physical support center.

Key Features:

  1. Screen Control: With 'MobileSupport - RemoteCall', support representatives have the ability to view and control customers' mobile devices in real-time, allowing for collaborative identification and resolution of issues.
  2. On-screen Drawing: This feature enables support representatives to mark important areas on the customer's screen, enhancing communication and clarity.
  3. Text Chat: MobileSupport - RemoteCall includes an in-app chat feature, facilitating convenient communication between customers and support representatives during support sessions.
  4. Simple Connection: Connecting with customers is made easy with the 6-digit connection code provided by the support representative.
  5. Send and Receive Files: Customers can easily send local files to the support agent for further analysis and troubleshooting.
  6. Check the App List: Support agents can review the list of applications installed on the customer's device and request the uninstallation of specific apps if necessary to resolve the problem.

Receiving Mobile Device Support - Customers:

  1. Download, install, and launch the 'MobileSupport' application.
  2. To connect remotely, click the 'Permission Settings' button to grant all required permissions.
  3. Enter the 6-digit connection code provided by the support representative and click 'OK'.
  4. Engage in real-time video support.
  5. Once the video support session has ended, close the application.

Please note that 'MobileSupport - RemoteCall' is compatible with Android OS 4.0 or later, and it is recommended to use the latest version for optimal performance.

Overview

MobileSupport - RemoteCall is a Freeware software in the category Business developed by RSUPPORT Co., Ltd..

The latest version of MobileSupport - RemoteCall is 7.6.2.542, released on 04/18/2025. It was initially added to our database on 11/23/2023.

MobileSupport - RemoteCall runs on the following operating systems: Android/iOS.

Users of MobileSupport - RemoteCall gave it a rating of 2 out of 5 stars.

Screenshots (Click to view larger)

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